Terms & Conditions
Overview
By accessing this website or purchasing from Alter & Oak, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this site or purchase our products.
Products and Services
Alter & Oak offers handcrafted wood products including engraved Scripture items, furniture, fixtures, and related goods. Products may be made to order or produced in small batches. Natural variations in wood grain, color, texture, and finish are inherent to the material and are not considered defects.
Orders and Payment
All prices are listed in U.S. dollars. Payment is required at the time of purchase. Alter & Oak reserves the right to refuse or cancel orders due to errors in pricing, availability, or suspected fraud.
Shipping and Delivery
Shipping terms, delivery estimates, freight requirements, and damage procedures are governed by the Shipping Policy posted on this website and incorporated by reference into these Terms.
Returns and Refunds
Refunds and returns are governed by the Refund Policy posted on this website. Custom and made to order items are final sale unless damaged or defective upon arrival.
Inspection and Damage Claims
Customers are responsible for inspecting items upon delivery and following the damage reporting procedures outlined in the Shipping Policy. Failure to report damage in a timely manner may void eligibility for replacement or refund.
Intellectual Property
All content on this website including text, images, product designs, logos, and branding is the property of Alter & Oak and may not be copied, reproduced, or used without written permission.
Use of Website
You agree not to use this website for unlawful purposes or in a manner that could damage, disable, or impair the site or interfere with other users.
Limitation of Liability
Alter & Oak shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or products. Liability is limited to the purchase price of the product.
Disclaimer
Products are provided as is without warranties of any kind, express or implied, including fitness for a particular purpose, except where prohibited by law.
Governing Law
These Terms and Conditions are governed by the laws of the State of New Jersey.
Changes to Terms
Alter & Oak reserves the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of any changes.
Contact
Questions regarding these Terms may be directed through the contact information provided on this website.